FAQs

TRENZ facilitates business-to-business travel trade attracting high quality businesses and representatives who are ready to do business. These include: 

• Trade ready tourism companies representing New Zealand’s best tourism product
• High quality travel trade buyers and wholesalers representing targeted global markets
• New Zealand tourism industry leaders and representatives and top government representatives
• Businesses providing services to our tourism operators
• International and New Zealand media.

TRENZ 2025 will be held from 6-8 May 2025 at the Energy Events Centre, Rotorua

Seller applications will open Thursday 3 October and buyer registrations open on Wednesday 30 October.

If you are not already on TRENZ Connect and are interested in being part of the TRENZ programme you can register your interest here

TRENZ is managed and delivered by Tourism Industry Aotearoa (TIA) on behalf of the Tourism Industry New Zealand Trust (TINZT) which owns the event. The Trust is a charitable organisation that provides grants for educational purposes. 

TIA membership is voluntary and is not required to attend TRENZ or have a profile on the online platform (TRENZ Connect). However, TIA members receive substantial discounts, as well as the profile and credibility associated with belonging to New Zealand's largest tourism association. 

If you want to access the TIA member discount for TRENZ where applicable, you must be a full, paid up member of TIA before registering for the event. Find out more about benefits of TIA membership and how to join.

For media enquiries about TRENZ, please contact the TRENZ team on info@trenz.co.nz

Please wear business attire during the official event hours. You will also need to bring suitable layers of clothing, a rain jacket and walking shoes if you are joining the TRENZ Famils. 

Tourism Industry New Zealand Trust
Westpac
318 Lambton Quay
Wellington
Account Number: 03-0502-0621720-00

For International Payments:
BSB: 030502
Account: 0621720-00
SWIFT: WPACNZ2W

Sellers will be allocated to booths within regional and national areas and buyers will move between appointments on the exhibition floor.

Standard seller booths are 1.8m x 1.8m with walls, furniture*, light, power, as well as a company name sign and printed back wall sign.

* The furniture package included in the standard seller package includes one table and four chairs. If you would like to upgrade your furniture package, this can be arranged directly with Exhibition Hire Services, our supplier for TRENZ.

TRENZ is taking place at the beginning of our winter season. Because of this, you should be prepared for sudden changes in weather and temperature.

The average temperature in Rotorua in May for a typical day ranges from a high of 59°F (15°C) to a low of 47°F (8°C). Some would describe it as moderately chilly with a gentle breeze. Several layers of clothing and a rain jacket are recommended, with a warm overcoat or jacket for use when outside.

You can check weather conditions in New Zealand on the MetService website. 

For your convenience there will be a coat check located in the foyer of the Energy Events Centre where you can leave your bags. 

TRENZ Connect is an interactive online platform that enables eligible international trade-ready New Zealand tourism operators to easily connect with international tourism and travel Buyers. The platform also facilitates connections between New Zealand operators and other companies offering services to support tourism businesses, such as marketing and digital agencies, consultancies, etc.   

The platform is ‘always on’,  providing up-to-date information on New Zealand’s tourism products and allowing connections between Buyers and Sellers to take place year-round. It serves as a one-stop-shop for all New Zealand tourism news. Keep an eye out for virtual events held throughout the year, which include appointment sessions as well as informational sessions with live speakers. 

For those that qualify for the TRENZ annual in-person trade show, the platform is your digital gateway for registrations, pre-event planning and information. 

Buyers, Sellers, Tourism Services and Media must meet criteria to gain access to the platform, ensuring we are always facilitating connections between trade-ready companies. 

Click here to read our critieria

Companies interested in joining the platform can register their interest here. 

Once you have been approved to list your profile on TRENZ Connect, your company’s nominated key contact person (your ‘TRENZ contact') will be asked to provide all company and registration information required.  

Once registered, you will be required to upload the information, imagery, and collateral you wish to display on your company's listing pages using a simple online template. The TRENZ contact should be the main point of contact for all things TRENZ - they will register your business and manage the company profile on an ongoing basis.  You may nominate more than one person if this role is to be shared. 

Our development team will use the content from your template to create a listing page for you, which may take a up to 10 working days. The team will then publish your listing and you will be notified when it is live. 

Administrators will also be able to add any other representatives as delegates within their business who wish to have access to the platform to conduct trade, as well as keep listing details up to date and manage registrations for virtual and in-person events. 

Each person who wishes to use the platform from an eligible business will have their own unique profile and login. Their details will be displayed on the company profile, however specific contact details will only be displayed once they have accepted or been accepted as a connection with another business. Everyone within an organisation will have a shared overview of the account. 

You must ensure you have at least one person selected in the delegates area of TRENZ Connect for other companies to be able to connect with yours. 

Yes, there are user guides within the platform and support is provided to build the listing pages. Information on these pages can be updated at any time and change requests will be processed by the TRENZ team. Contact details for support can be found on the platform. 

You must upload your content in order for your profile to be made live. We will process your profile as soon as possible. Please allow up to 10 working days for your page to be loaded once you have submitted your content. You will receive a confirmation email once your page is live.  

If you would like to submit changes to your page, you can do using the instructions within TRENZ Connect. 

Thanks to the generous funding of the Ministry of Business, Innovation and Employment, subscriptions to TRENZ Connect are currently free. 

TRENZ Connect is designed to complement the annual physical TRENZ event. Being ‘always on’ ensures that companies can join and start connecting, add or change product offerings and continue to develop existing relationships all year round rather than being restricted to the trade show period. 

While newzealand.com is consumer focused, TRENZ Connect is trade focused. Buyers and sellers may be able to use a lot of the same information and assets across both platforms to achieve different outcomes. 

For any further queries, please contact the TRENZ team on info@trenz.co.nz