Terms & Criteria

To ensure you have the best TRENZ experience, please familiarise yourself with our Terms & Conditions, Cancellation Policy and Delegate Selection Criteria.

Terms & Conditions

Tourism Industry Aotearoa is committed to operating a fair and safe TRENZ for all delegates. As such, there are a number of important terms and conditions that every delegate must adhere to for the event to run smoothly.

Please take a few minutes to read these. It’s important to note that in making an application you are indicating your Company’s agreement to the TRENZ Terms and Conditions, including the cancellation terms.

The Terms & Conditions and Criteria, as detailed in the documents, are in place to protect the investment of those companies and their delegates who have paid to attend the event.

TRENZ Terms and Conditions

International Buyer

An International Buyer is defined as a Buyer who is based overseas and purchasing New Zealand product.

Cancellation Policy

All cancellations must be made in writing to TIA. Cancellation Fees are equal to the invoice raised at the time of acceptance.

Cancellation Dates:
Prior to 31 January 2020: No cancellation fee applies
31 January 2020 (from 5.01pm NZT): 50% cancellation fee applies
7 March 2020 (from 5.01pm NZT): 100% cancellation fee applies.

International Buyer Criteria

New Zealand Buyer

A New Zealand Buyer is defined as a Buyer who is based in New Zealand and purchasing New Zealand product.

Cancellation Policy

All cancellations must be made in writing to TIA. Cancellation Fees are equal to the invoice raised at the time of acceptance.

New Zealand Buyer Criteria

Seller

A company who exhibits at TRENZ to showcase tourism products or services of interest to international and domestic buyers

Cancellation Policy

All cancellations must be made in writing to TIA. Cancellation Fees are equal to the invoice raised at the time of acceptance.

Cancellation Dates:
Prior to 20 December 2019: No cancellation fee applies
20 December 2019 (from 5.01pm NZT): 50% cancellation fee applies
18 February 2020: (from 5.01pm NZT) 100% cancellation fee applies, includes extra booth space, external space and additional appointment streams
15 April 2020 : 100% cancellation fee for any additional purchases.

Seller Criteria

New Seller and New Product Criteria

Trade Booth

A company that provides products or services of interest to New Zealand tourism businesses.

Cancellation Policy

All cancellations must be made in writing to TIA. Cancellation Fees are equal to the invoice raised at the time of acceptance.

Cancellation Dates:
Prior to 20 December 2019: No cancellation fee applies
20 December 2019 (from 5.01pm NZT): 50% cancellation fee applies
18 February 2020 (from 5.01pm NZT): 100% cancellation fee applies
15 April 2020 : 100% cancellation fee for any additional purchases.

Trade Booth Criteria

Media

A Media Delegate is a representative from a recognised online, international or New Zealand media outlet who is reporting on the New Zealand tourism industry.

Media Criteria