FAQs
We update this page regularly so please check back for the latest TRENZ 2020 information.
Please contact us if you cannot find the answer you are looking for.
Please contact us if you cannot find the answer you are looking for.
TRENZ 2020 was expecting over 1500 delegates over the three days, including 360 buyers from 29 different markets around the world. This announcement made it impossible for TRENZ 2020 to continue.
Our priority is the health and safety of New Zealanders, our visitors and staff. This is a challenging time for everyone. We appreciate your understanding.
If you have any further questions, please email us on info@trenz.co.nz and we will respond as soon as possible. We appreciate your patience.
general
Spread across four days of appointments, activities and networking functions, TRENZ attracts over 1500 delegates including Sellers, Buyers, Media, tourism industry leaders and professionals and top government representatives. With more than 300 of New Zealand’s leading tourism providers and over 380 International and New Zealand Buyers from more than 29 markets conduct business negotiations, it’s the window into New Zealand’s tourism industry. On average, every TRENZ Buyer sends 4000 visitors to New Zealand annually.
With ample opportunities to connect, network and secure contracts, the event has been a huge driver of tourism business since its conception.
- 380 International and New Zealand Buyers from 29 markets;
- 1100 New Zealand tourism industry leaders and representatives and top government representatives;
- 300 Tourism businesses representing New Zealand’s best tourism product; and
- 40 International and New Zealand Media.
Horncastle Arena
55 Jack Hinton Drive
Christchurch 8024
Several layers of clothing and a rain jacket are recommended, with a warm overcoat or jacket for use when outside.
In a typical Christchurch month of May, the mean daily maximum and minimum temperatures are 14ºC and 3ºC (53.6ºF and 37.4ºF.)
You can check weather conditions in New Zealand on the Metservice website.
Please note that these functions are not included in Sellers day passes.
Registrations for the TRENZ Activity Afternoon open in early April in your My TRENZ Zone.
Tranzit Group is proud to be the exclusive coach transport supplier of TRENZ 2020.
More information and transfer schedules will be provided at a later date.
We recommend the use of TRENZ transportation where possible.
Westpac
318 Lambton Quay
Wellington
Account Number: 03-0502-0621720-00
For International Payments:
BSB: 030502
Account: 0621720-00
SWIFT: WPACNZ2W
Buyers full and final payment is due 31 January 2020 (5.00pm NZT).
If no payment received, delegates will not get access to the My TRENZ Zone to make appointment requests and may have their application cancelled.
If the attending company cancels a confirmed TRENZ registration, written notification must be sent to Tourism Industry Aotearoa. Cancellation fees are as follows:
- Cancellations after 5.01pm NZT on 20 December 2019 will incur a 50% cancellation fee; and
- Cancellations after 5.01pm NZT on 18 February 2020 will incur a 100% cancellation fee.
WHERE TOURISM CONNECTS
BUYERS
View key dates relating to the TRENZ appointment process by clicking here .
Instructions for appointment requests and appointment scheduling will be available on the Resources page of the TRENZ Website closer to the time.
Online appointment requests are computer-generated according to the following priority matching order:
- Mutual requests are matched first (this is where a Buyer and a Seller have both requested each other on their respective appointment requests lists); then
- Requests are processed according to priority (this is according to how you ranked your appointment requests list)
Email the Sellers with whom you wish to meet at TRENZ using the contact information in the My TRENZ Zone. Be sure they know you are attending and ask them to request an appointment with you. This will dramatically increase the chance of having an appointment pre-scheduled since priority is given to mutual requests.
- The schedule of the Buyer or Seller you requested was full;
- There was no interest from the Buyer and/or Seller; or
- Your schedule did not have an open appointment time that matched an open appointment time on that of the Buyer or Seller you requested.
These can be made through the My TRENZ Zone and instructions will be available on the Resources page of the TRENZ Website closer to the time.
Check-in date is Monday 18 May 2020
Check-out date is Friday 22 May 2020
Air New Zealand, Premier Sponsor of TRENZ provides international Economy flights to New Zealand for selected Buyers. Buyers will be notified within their TRENZ invitations if they are eligible to receive sponsored flights.
Click here to download a printable version of the Hosted Flights Information.
Hosted Flights Information
WHERE TOURISM CONNECTS
SELLERS
If you wish to qualify for TIA member rates, your company must be a TIA member BEFORE registrations open on 18 September 2019.
Your TIA membership must be current and all TIA membership invoices must be paid in order to receive TIA member rates.
You can also use our interactive calculator to build your TRENZ Seller package.
Each appointment book must have a minimum of one full Seller passes with function tickets registered to a current employee of the Seller company.
- Shared Appointment Book – Up to 25 appointments with all able to be pre-scheduled;
- Single Appointment Book – Up to 51 appointments with all able to be pre-scheduled;
- Double Appointment Book – Up to 51 appointments with all able to be pre-scheduled; and
- Extra Half Appointment Book – Up to 51 appointments with up to 25 able to be pre-scheduled.
Please note, once appointment scheduling is active, the Extra Half Appointment Stream option can still be purchased; however, it cannot be cancelled and no refunds will be issued. The fee is non-refundable once the appointment scheduling process begins. The appointments are non-transferable between streams.
Instructions for appointment requests and appointment scheduling will be available on the Resources page of the TRENZ Website closer to the time.
Online appointment requests are computer-generated according to the following priority matching order:
- Mutual requests are matched first (this is where a Buyer and a Seller have both requested each other on their respective appointment requests lists); then
- Requests are processed according to priority (this is according to how you ranked your appointment requests list)
Email the Buyers with whom you wish to meet at TRENZ using the contact information in the My TRENZ Zone. Be sure they know you are attending and ask them to request an appointment with you. This will dramatically increase the chance of having an appointment pre-scheduled since priority is given to mutual requests.
- The schedule of the Buyer or Seller you requested was full;
- There was no interest from the Buyer and/or Seller; or
- Your schedule did not have an open appointment time that matched an open appointment time on that of the Buyer or Seller you requested.
These can be made through the My TRENZ Zone and instructions will be available on the Resources page of the TRENZ Website closer to the time.
There are different registration rates for marketing clusters, please find information on this here
- Being identified as a New Product in the Sellers search available in the My TRENZ Zone;
- Promotion to Buyers and Media via TRENZ website, TRENZ tips and social media; and
- Physical highlighting of your booth onsite at TRENZ.
Please note that with such large numbers of variables we try our best to accommodate all requests however this is not always possible.
To discuss your ideas and requirements, please contact:
Nicola Ransome
Branch Manager
P: +64 3 338 4195
M: +64 27 495 2827
E: nicola@Displayworks.co.nz
Nicola Ransome
Branch Manager
P: +64 3 338 4195
M: +64 27 495 2827
E: nicola@Displayworks.co.nz
Rydges Latimer Christchurch is delighted to offer the following for TRENZ Sellers:
* $289 Bed and breakfast for one person – Superior Room
* $309 Bed and Breakfast for one person – Deluxe Room
Bookings can be made direct with the hotel by emailing reservations_rydgeslatimerchristchurch@evt.com and kindly quote TRENZ Seller Rate to qualify. Rates are subject to availability at time of booking, nett and non commissionable and include GST at 15%.
WHERE TOURISM CONNECTS
If you wish to qualify for TIA member rates, your company must be a TIA member BEFORE registrations open on 18 September 2019.
Your TIA membership must be current and all TIA membership invoices must be paid in order to receive TIA member rates.
- Booth floor space with walls, light, power and carpet;
- Complimentary furniture package; and.
- Sign with company name and booth number.
Each appointment book must have a minimum of one full Trade Booth passes with function tickets registered to a current employee of the Trade Booth company.
Instructions for appointment requests and appointment scheduling will be available on the Resources page of the TRENZ Websitecloser to the time.
Online appointment requests are computer-generated according to the following priority matching order:
- Mutual requests are matched first (this is where a Seller and a Trade Booth have both requested each other on their respective appointment requests lists); then
- Requests are processed according to priority (this is according to how you ranked your appointment requests list)
Email the Sellers with whom you wish to meet at TRENZ using the contact information in the My TRENZ Zone. Be sure they know you are attending and ask them to request an appointment with you. This will dramatically increase the chance of having an appointment pre-scheduled since priority is given to mutual requests.
- The schedule of the Seller you requested was full;
- There was no interest from the Seller; or
- Your schedule did not have an open appointment time that matched an open appointment time on that of the Seller you requested.
These can be made through the My TRENZ Zone and instructions will be available on the Resources page of the TRENZ Website closer to the time.
Please note that with such large numbers of variables we try our best to accommodate all requests however this is not always possible.
To discuss your ideas and requirements, please contact:
Nicola Ransome
Branch Manager
P: +64 3 338 4195
M: +64 27 495 2827
E: nicola@Displayworks.co.nz
Nicola Ransome
Branch Manager
P: +64 3 338 4195
M: +64 27 495 2827
E: nicola@Displayworks.co.nz
WHERE TOURISM CONNECTS
View key dates relating to the TRENZ appointment process here.
Check-in date is Monday 18 May 2020
Check-out date is Friday 22 May 2020
WHERE TOURISM CONNECTS
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